Professional Services Aws

List of Companies Using AWS in India

Tracking which Indian companies use AWS has gotten complicated with all the multi-cloud strategies, migration announcements, and vendor partnerships flying around. As someone who has worked with several major Indian enterprises on their AWS implementations, I learned everything there is to know about how India’s biggest companies leverage AWS. Today, I will share it all with you.

During peak hours and events like New Year’s Eve, Ola’s traffic can spike dramatically. AWS Auto Scaling handles these surges automatically, scaling infrastructure up during peaks and back down during quiet periods. This elasticity is essential for a business with highly variable demand patterns.

Ola also uses AWS’s machine learning services for dynamic pricing, route optimization, and demand prediction. Their data engineering team processes petabytes of ride data using EMR and Glue for analytics and operational insights.

Flipkart

That’s what makes Flipkart’s AWS usage endearing to us cloud engineers — they operate at a scale that tests every AWS service to its limits. As India’s largest e-commerce platform, Flipkart handles massive traffic volumes, particularly during their Big Billion Days sale events when traffic can surge to 10x normal levels.

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HDFC Bank uses AWS for several initiatives including their digital banking platform, customer analytics, and fraud detection systems. The bank’s AI-powered chatbot, which handles millions of customer queries monthly, runs on AWS services including Lambda, API Gateway, and Lex.

The regulatory environment in Indian banking makes cloud adoption more complex than in other industries. AWS’s Mumbai (ap-south-1) region, with data residency within India, has been crucial for enabling banking workloads while maintaining regulatory compliance.

Swiggy

Swiggy, India’s leading food delivery platform, is an AWS-native company that has built its entire technology stack on the platform from day one. Processing millions of food orders daily requires real-time coordination between customers, restaurants, and delivery partners — all running on AWS infrastructure.

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Razorpay’s architecture uses multiple availability zones for redundancy, KMS for encryption of sensitive payment data, and GuardDuty for continuous security monitoring. Their PCI DSS compliance, mandatory for payment processors, is maintained through a combination of AWS security services and custom security implementations.

The company’s engineering team uses EKS for container orchestration, allowing them to deploy updates to their payment processing pipeline multiple times per day without downtime. Their serverless components handle event-driven workflows like payment notifications and webhook deliveries using Lambda and SQS.

Freshworks

Freshworks, the SaaS company behind Freshdesk and Freshsales, runs its entire product suite on AWS. As a globally distributed SaaS platform serving customers in 120+ countries, Freshworks leverages AWS’s global infrastructure for multi-region deployments and data residency compliance.

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Jennifer Walsh

Jennifer Walsh

Author & Expert

Senior Cloud Solutions Architect with 12 years of experience in AWS, Azure, and GCP. Jennifer has led enterprise migrations for Fortune 500 companies and holds AWS Solutions Architect Professional and DevOps Engineer certifications. She specializes in serverless architectures, container orchestration, and cloud cost optimization. Previously a senior engineer at AWS Professional Services.

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